We Are a Team Of Mavericks, Oddballs & Rebels  

Interact RDT is the catalyst of customer experience brilliance. We are the established change agents who make shift happen through our expertise, innovation and tangible results.


Happy Clients

Years Of Operation

Years Of Collective Experience

We Like To Disrupt The Status Quo

Our Clients

We’ve Helped Create Better Customer Experiences For

” My experience working with Interact has been overwhelmingly positive. They are efficient, meet timelines and produce quality research outputs and facilitate great insights from user testing. They are also willing to adjust their ways of working to accommodate specific requirements from myself or my team. They are also well priced when you compare them with competing companies, specifically for moderated usability testing.”
“Interact RDT have partnered with Santam for a number of years across insights and digital. They have successfully completed a number of UX and UX related projects for my team over the last 3 years and assisted us in driving a more client-centric approach to digital development.”
“Working with Interact proved to be a good experience: the team was very professional throughout all interactions, managed the projects well and provide valuable inputs to address our challenge. We are pleased with the team’s approach and good work which successfully supported our project. “
“We have thoroughly enjoyed working with Janette and her team, who often provides regular updates and insights gathered from their experience on the field in our projects. Recommendations for improvements are shared and programme management changes are discussed at length based on findings.”
“We have worked with Interact RDT for a number of years and they have an in-depth knowledge of our business through this long engagement. Their attention to detail as well as providing us with wide-ranging services; from usability assessments, focus groups, usability research projects as such the Self Service landscape review; has been very useful.”
“The team’s professionalism, work ethic and expertise in the research industry have made Interact RDT one of our preferred service providers in generating client and consumer insights in Retail Investments and Online User Experience (UX). It is indeed a privilege and pleasure to partner with the team at Interact RDT.”
“Interact delivered exceptional service in enabling us to launch a new consumer credit status solution to the Kenyan market. When we engaged with Dave and his team we had minimal time to execute against considerable deliverables however the team were highly enthusiastic and professional ensuring on-time delivery of the campaign.”

We Are a Proud Level 2 B-BBEE Supplier

We Break, Create & Explore 

Our Founders

Dave Benjamin - CEO

“Do Good Make Money”

Dave is a mad scientist in the science (and art) of customer experience. He’s fast thinking, quick-witted and insatiably curious. He loves gadgets, and is obsessed with all things Apple. If Dave isn’t busy balancing the management of Interact RDT with his more philanthropic endeavours, you’ll find him whizzing through Joburg on his Ducati.

Gary Greenfield - Managing Director

“Any Fool Can Know. The Point Is To Understand”

Gary likes to think of himself as the only sane one around the office; unfortunately it takes someone truly crazy to be able to keep the wheels of Interact turning. Gary may appear pragmatic, objective and the picture of logic – but if you’re lucky enough to hear one of his ‘back in the day’ stories, you’ll know it’s just an act.

Why? Because We Craft Solutions That Stand Out, Not Blend In

(Because Differentiated Experiences Drive Profit)

Interact RDT